Every year the state allocates large sums of money to provide financial support to pregnant women and young mothers. Payments include monthly benefits received by mothers regularly and one-time benefits. A woman has the right to receive payments both before and after childbirth.
Benefits are made up of insurance contributions, which are deducted by employers from the salaries of employees. One of the very first benefits that a pregnant employee is entitled to is a benefit for early pregnancy registration, which we will talk about today.
Benefit for early pregnancy registration in 2019
- Who can apply for benefits
- Set of documents
- Who pays the benefit
- Amount of lump sum benefit
- Benefit for registration in early stages of pregnancy in 2019
- Who is paid the lump sum benefit?
- Payment amount for registration up to 12 weeks in 2019
- Who pays benefits for early pregnancy registration?
- When is the benefit paid for early pregnancy registration?
- Certificate of early pregnancy - where to get it, how to get it
- Benefit for registration in early pregnancy
- Benefit in early pregnancy in 2019
- Who is entitled to benefits in 2019
- Benefit amount in 2019
- Registration of benefits in 2019
- Early pregnancy benefit 2017
- Benefit amount
- Who is eligible to receive benefits?
- Procedure for obtaining benefits
- How to get benefits in early pregnancy
- Conditions for payment of benefits
- Benefit amount
- Payment at work
- Payment by Social Security
- One-time benefit for women registered in medical institutions in the early stages of pregnancy
Who can apply for benefits
The law provides a fixed time frame during which a woman can come to the clinic and register and receive benefits. This framework covers the time from the beginning of pregnancy until the twelfth week. If a woman contacts an antenatal clinic after the fourth month, she will not have the right to receive payments from the state.
The woman herself must be officially employed and have the appropriate documents. This requirement is mandatory because the benefit largely consists of insurance payments, which the employer deducts monthly from the employee’s salary. It is compulsory social insurance that makes it possible to receive payments related to illnesses, as well as maternity.
The concept of “early periods” includes the period from the beginning of pregnancy to the 12th week
However, the mandatory employment requirement has its exceptions, including the following situations:
- a woman was laid off as a result of the liquidation of the organization in which she worked. At the same time, the woman retains the opportunity to receive payments on the same basis as employed women for one year. In order to write an application for benefits, a woman must contact the social welfare department;
- A woman is studying full-time at a university. To receive benefits, a student should send an application to the dean’s office of her educational institution;
- the woman is a contract soldier undergoing military service. To receive payments, military personnel should apply at their place of service;
- a woman works as an individual entrepreneur, lawyer or notary - subject to voluntary deductions of insurance premiums. The social insurance fund itself will consider applications from individual entrepreneurs.
Types of insurance premiums
If we are talking about employed women, then to receive benefits they need to contact their employer, who also provides payments under the BiR.
Set of documents
In order for an application for early pregnancy benefits to be approved, a woman must support it with the following documentation:
- a certificate from a medical institution (which is usually an antenatal clinic), which confirms registration before the twelfth week of pregnancy. In order for the certificate to have legal force, two seals must be affixed to it - from the doctor and from the medical institution;
- certificate of incapacity for work;
- passport and its copy.
In order to receive payments, you must provide a certificate from your attending physician confirming your registration.
It is easy to see that such an application does not require a lot of additional paperwork and is drawn up quite simply. There is no single application form for payments for early registration, so it can be completed in free form. An example of an order for the assignment of benefits can be seen below.
Sample order for the assignment of benefits to an employee registered in the early stages of pregnancy
Who pays the benefit
As noted earlier, different organizations may be responsible for paying benefits to a woman, depending on the circumstances. Such an organization can be either a direct place of work or an educational institution or social protection authorities. If we talk about the standard situation in which a woman is officially employed, then payments fall on the employer.
The calculation of benefits for early registration is carried out by the accounting department of the organization in which the woman works.
A corresponding order is written on behalf of the management, after which information about payments is sent to the Social Insurance Fund, which, in turn, reimburses the funds paid. In order for the employer to be able to receive the money spent on maternity benefits back from the Social Insurance Fund, he must collect all the documentation accompanying social insurance.
Thus, the benefit paid to a woman in connection with early registration is paid at the same time as the B&R benefit at the expense of the Social Insurance Fund. If the employee submits a certificate after the payment for sick leave due to pregnancy has been paid, then the benefit is paid within ten subsequent days.
The Social Insurance Fund is directly involved in providing payments to pregnant women
Amount of lump sum benefit
The minimum amount of benefit that is due for early registration is three hundred rubles. However, this amount is only hypothetical, since in practice the size of payments is determined by two main parameters:
- indexing;
- regional coefficient.
The amount of payments depends on annual indexation
Accordingly, different regions of Russia set their own payment amounts, depending on the current financial situation. If we talk specifically about this year, the amount of material support depends on the moment at which they were paid - before the first of February or after:
Source: https://posobie-expert.com/posobie-za-rannie-sroki-postanovki-na-uchet-po-beremennosti-v-2019-godu/
Benefit for registration in early stages of pregnancy in 2019
A one-time benefit for early registration is a one-time payment awarded to women who contacted a medical organization about pregnancy before a certain period. The benefit amount is a fixed amount, which is indexed annually. We tell you more about the timing and payment itself in the article and video!
Attention
This type of financial support is aimed at motivating pregnant women to register as early as possible in order to:
- timely medical examination to reduce the risks to the mother’s health;
- check the fetus for abnormalities as early as possible in order to minimize possible threats .
Benefits are paid by institutions that also provide other types of financial support due to pregnant women. To apply, you must contact one of them (depending on the woman’s employment status) and provide the necessary documents. The timing of payment depends on the period of application for benefits, as well as through which organization it will be accrued.
Photo: unsplash.com
Who is paid the lump sum benefit?
To receive a one-time payment upon registration in the early stages of pregnancy, in accordance with Art. 9 of Federal Law (FZ) No. 81-FZ “On state benefits for citizens with children”, women who registered with a medical organization before 12 weeks of the obstetric period can receive benefits.
Attention
Depending on the fact of employment of the woman applying for payment, receipt can be carried out in one of two forms:
- compulsory social insurance;
- state social security.
Women subject to social insurance include the following categories of pregnant women:
- officially employed employees for whom employers pay insurance premiums;
- those dismissed due to the liquidation of the employing organization or individual entrepreneur or the termination of activities subject to state registration (subject to their official recognition as unemployed within 12 months after dismissal);
- women among civilian personnel in military units located outside the Russian Federation.
The following categories of pregnant women are entitled to receive a one-time benefit upon early registration in the form of state social support
- full-time students;
- female contract soldiers, as well as employees in the internal affairs department, the Federal Penitentiary Service, fire-fighting government agencies, national guard troops, customs and drug control agencies.
Payment amount for registration up to 12 weeks in 2019
The amount of a one-time payment for early stage production is determined by Art. 10 of the law on state child benefits and is indexed every year in accordance with Art. 4.2 of the same Federal Law. Based on the indexation carried out on February 1, 2019 (the coefficient was 1.034), the amount of this payment is equal to 655.49 rubles .
In constituent entities of the Russian Federation with special climatic conditions (in the Far North and in regions equivalent to it), increasing regional coefficients , which must be taken into account when assigning payments. This is regulated by Art. 5 of Law No. 81-FZ.
For example, in the city of Norilsk there is a regional coefficient of 1.8 . This means that in 2019, the amount of the benefit for early pregnancy registration in a medical institution for residents of this city will be 655.49 x 1.8 = 1179.88 rubles .
Attention
These payments are not subject to tax charges and are not taken into account in the income base subject to taxation.
Who pays benefits for early pregnancy registration?
Payments upon registration with medical organizations in the early stages are assigned and made at the destination of maternity benefits (B&C).
To receive a one-time payment, a woman must contact one of the authorized organizations. Depending on her social status, benefits may be assigned:
- at the place of work (service);
- at the place of study;
- in the FSS;
- in social security authorities.
Employed women receive funds at their place of work (service), those dismissed due to the liquidation of their official place of work must contact the social security authorities. Full-time students receive payments at the place of study - at their educational institution.
Attention
In many regions of the Russian Federation, there is a pilot project “Direct Payments”, according to which officially working citizens receive benefits directly from the Social Insurance Fund. Submission of documents in this case, as before, occurs through the employer.
If there is a court decision on the employer’s failure to pay benefits or on its bankruptcy, the dismissed woman can apply for payments to the Social Insurance Fund directly .
To receive a one-time payment, you must provide the following documents to the organization assigning it:
- a certificate from the antenatal clinic (or any other medical organization), which confirms registration in the early stages of pregnancy (according to clause 22 of Order of the Ministry of Health and Social Development of the Russian Federation No. 1012n dated December 23, 2009);
- application for assignment of payments.
Attention
A certificate from a medical organization must be issued by a doctor (he must certify it with his personal signature). It must also contain the seal of the institution that issued it. A unified form of medical certificate has not been approved; it is drawn up in any form.
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The application must include the following information:
- Full name and position of the head of the organization;
- Full name and position of the employee;
- content in free form;
- the period of pregnancy at which the woman registered with a medical organization;
- date of;
- signature.
Application for benefits for registration in the early stages of pregnancy
When is the benefit paid for early pregnancy registration?
In practice, payment upon early registration is most often transferred along with maternity benefits . For this, according to paragraph.
24 Order of the Ministry of Health and Social Development No. 1012n dated December 23.
2009, when submitting documents for appointment of payments under the BiR, you must also attach a certificate from a medical institution confirming the fact of registration in the early stages of pregnancy.
If the certificate is provided later at the place of work (in the Social Insurance Fund) or study, then the appointment and payment are made within 10 days from the date of its presentation.
If a woman applies for a benefit to the social security authorities , then it is assigned within 10 days, and the payment is accrued no later than the 26th of the next month (upon the provision of documents).
Payment is made in one of two ways, which the applicant chooses at her discretion:
- by money transfer via Russian Post;
- transfer to a current account (card) through a bank.
Attention
A one-time benefit for early registration is assigned provided that the woman applies for it no later than six months from the end of maternity leave.
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Certificate of early pregnancy - where to get it, how to get it
Maternity leave
29.12.2017
18.3 thousand
12.3 thousand
3 min.
A woman who finds out that she will soon become a mother goes to a medical facility. The state pays one-time benefits when the expectant mother registers early. This was done so that specialists had the opportunity to provide medical and, if necessary, psychological assistance to the expectant mother at the earliest possible time.
It is not always possible to accurately determine the time of an “interesting situation”; therefore, when talking about early stages, they consider the obstetric period to be up to 12 weeks, including the last day of the specified period.
Not everyone is entitled to this payment. A one-time benefit for women registered in the early stages of pregnancy as part of compulsory social insurance will be paid to the following categories:
- 1. For women who are officially employed, in this case the employer contributes the necessary payments to the Social Security Fund.
- 2. Those who were fired as a result of complete liquidation or bankruptcy of the enterprise.
- 3. Upon termination of employment as a notary or lawyer.
- 4. Women who have closed their individual enterprises. If the individual entrepreneur continues its activities, then insurance premiums must be paid in the previous year before pregnancy.
- Expectant mothers of any of these categories must be officially recognized as unemployed.
- Another category of expectant mothers receiving benefits from the Social Insurance Fund are civilian personnel operating in military units in another country.
- Within the framework of state social security, compensation will be paid in the following cases:
- 1. A pregnant student of a university, scientific institution, vocational school, while receiving additional professional education.
- 2. Contract military personnel, including service in other law enforcement agencies.
No compensation is given to expectant mothers if they do not work anywhere, since they do not make any payments to the Social Insurance Fund.
All required compensation for pregnancy and childbirth are made at the place of submission of documents and in accordance with the category in which the expectant mother belongs. That is:
- at the place of work, the head of the organization is responsible for all timely payments;
- at the place of training;
- in the social security authorities, where the expectant mother lives;
- in the Social Insurance Fund, on whose territory the liquidated enterprise or individual entrepreneur was located.
If the expectant mother works part-time at an enterprise with another job, then the employer must submit a certificate from a medical institution together with a certificate from a parallel place of work stating that the woman does not claim compensation there and that it was not paid.
A one-time payment upon registration for pregnancy is assigned simultaneously with the main benefit. But if the necessary certificate about the early stages of pregnancy was not submitted on time, then payments will be made:
- for those working – at the next salary;
- to students - when issuing a scholarship;
- for military personnel - at the place of service;
- women who have lost their jobs due to the liquidation of an enterprise, individual entrepreneurs and those who have ceased their activities as self-employed (lawyers, notaries, etc.) - in social security at their place of residence, until the 26th of the following month.
The deadline for applying for a one-time payment is 6 months after maternity leave ends.
To assign a benefit you will not need many documents:
- the application is drawn up in free form at the place of presentation;
- a certificate from the clinic confirming pregnancy registration at an early stage, i.e. in the first trimester.
A certificate of early pregnancy is issued by a gynecologist upon request at the institution where the expectant mother applied for medical supervision. The specialist draws up a document in any form, but it must indicate the registration period and be certified by the doctor’s personal signature and seal.
Both the application and the certificate are submitted at the place of request by the pregnant woman herself.
In unusual situations (for example, undergoing inpatient treatment), these papers can be sent by e-mail or registered mail. But in this case, they send not the original document, but a copy.
It must be certified by a notary. The original certificate must be kept in order to subsequently present it at the place of request.
Early pregnancy registration is necessary not only to receive benefits. A certificate submitted for work will help ease working conditions, cancel overtime, and work on weekends. It is also extremely difficult to fire an expectant mother. All this is against the law.
Source: https://krugompravo.ru/dekretnye/edinovremennoe-posobie-zhenshhinam-vstavshim-na-uchet-v-rannie-sroki-beremennosti.html
Benefit for registration in early pregnancy
Expectant mothers should know that you can start receiving payments in the early stages of pregnancy.
One of these benefits is a benefit for those registered at a medical institution for up to 12 weeks , the value of which in 2019 is 655.49 rubles.
, and in 2020, in accordance with the projected inflation rate, it will be 680.40 rubles. For regions in which a regional salary coefficient has been established, the amount of the benefit is calculated taking into account this coefficient.
This amount is indexed annually based on the projected level of inflation and is not subject to taxes. Payments to employed expectant mothers are made from Social Security funds.
Students and military personnel from the federal budget.
Dismissed due to the liquidation of an enterprise from subventions provided to regional budgets from the federal budget to financially support the expenditure obligations of these constituent entities of the Russian Federation.
This benefit is paid only:
- working women, i.e. subject to compulsory social insurance;
- dismissed upon liquidation of the enterprise within 12 months after receiving unemployed status;
- female students studying full-time;
- to expectant mothers undergoing military service under contract ;
- individual entrepreneurs , private notaries or lawyers who voluntarily pay insurance premiums.
How to receive benefits for early pregnancy registration
There are two cases of obtaining benefits:
- If a certificate of early registration is provided simultaneously with documents for receiving maternity benefits (B&B), then these two payments are assigned and paid together.
- If you provide a certificate after applying for benefits under BiR.
- The employer must pay the benefit within 10 calendar days from the date the certificate is provided. Transfer of funds to the recipient is carried out on the next day for salary payment.
- For those dismissed due to the cessation of the organization's activities, Social Security accrues benefits until the 26th day of the next month after receiving the necessary documents.
According to Law No. 81-FZ of May 19, 1995, the permissible period for applying for benefits is 6 months
Source: http://detskie-posobiya.molodaja-semja.ru/posobiya-po-beremennosti/na-rannih-srokah/
Benefit in early pregnancy in 2019
What is the amount of benefit for registration in the early stages of pregnancy in 2019? What amount of benefits is due after indexation from February 1, 2019? Who is entitled to this benefit? When do you need to register with a antenatal clinic to receive benefits? What documents will be required? The answers are in our article.
Who is entitled to benefits in 2019
A one-time benefit for registration in the early stages of pregnancy is awarded to women who (Article 9 of the Law of May 19, 1995 No. 81-FZ):
- registered in medical institutions before 12 weeks of pregnancy;
- have the right to maternity benefits (except for the adoptive parent).
You must apply for benefits within six months from the end of maternity leave. If you do not apply for the benefit within this period, the benefit will be “lost.” This is provided for in Article 17.2 of the Law of May 19, 1995 No. 81-FZ.
A sample application for benefits for registration in the early stages of pregnancy in 2019 looks like this:
Director of
Alpha
A.V.
Lvov from accountant
V.N. Zaitseva
- STATEMENT
- I ask you to pay me an allowance for registering in the early stages of pregnancy.
- A certificate from a medical organization is attached.
01/24/2019 ______________ V.N. Zaitseva
In order for a benefit to be assigned, a woman provides a certificate from the medical institution where she is registered. There is no form of certificate approved by law; it is issued by a medical organization. The certificate is signed by the doctor and stamped by the medical organization.
Benefit amount in 2019
The initial benefit amount was initially set at 300 rubles. But upon payment, this amount increases by (Articles 4.2, 5, 10 of the Law of May 19, 1995 No. 81-FZ)
- indexation coefficient (set annually by the Government of the Russian Federation);
- regional coefficient (this applies to territories classified as regions of the Far North and equivalent areas, and territories not classified as such regions and localities, but having special climatic conditions).
Read also: Child support: what percentage of salary
Indexation of benefits in 2019: table
In 2019, there are two different benefit amounts (in January and from February 1). This is due to the fact that from February 1, 2019, the benefit for registration in the early stages of pregnancy was indexed by a factor of 1.034. We show the benefit amounts in 2019 in the table.
Type of benefit Amount of benefit, rub. In January 2019 From 02/01/2019 to 01/31/2020 One-time benefit for registration in the early stages of pregnancy 628.47 rubles. RUB 649.84
Registration of benefits in 2019
In 2019, depending on the situation, benefits can be issued:
- at the employer (at the place of work);
- in an educational institution;
- in the social protection service.
Thus, if a woman does not work, then she can also receive benefits in 2019. But to do this, she needs to contact not the employer, but the social security authorities or the place of study.
When receiving benefits from an employer, assignment and payment must take place within 10 days from the date of submission of the registration certificate. When receiving benefits from the social security service, the benefit must be assigned within 10 days and paid no later than the 26th day of the month following the month the certificate was received.
To assign benefits, you will need to provide a certificate from a medical institution (for example, from a antenatal clinic) confirming registration in the early stages of pregnancy. This certificate must be issued by a doctor and signed and stamped on it (clause 22 of the Procedure, approved by order of the Ministry of Health and Social Development of Russia dated December 23 No. 1012n).
Please keep in mind that a single form of certificate as of 2019 is not approved by law. Accordingly, medical institutions have the right to compile it in any form. The certificate must be certified by the signature of the doctor and the seal of the medical institution.
To assign benefits, you will need to provide a certificate from a medical institution (for example, from a antenatal clinic) confirming registration in the early stages of pregnancy. This certificate must be issued by a doctor and signed and stamped on it (clause 22 of the Procedure, approved by order of the Ministry of Health and Social Development of Russia dated December 23 No. 1012n).
Please keep in mind that a single form of certificate as of 2018 is not approved by law. Accordingly, medical institutions have the right to compile it in any form. The certificate must be certified by the signature of the doctor and the seal of the medical institution.
Source: https://buhguru.com/posobia/posobie-za-postanovku-na-uchet-v-rannie-sroki-beremennosti-v-2019-godu.html
Early pregnancy benefit 2017
Update: November 14, 2017
The legislation provides for benefits for registration in the early stages of pregnancy. 2017 brought changes to its size.
The payment of benefits is aimed at protecting women's health and the health of children, encourages women to consult a doctor as early as possible for qualified medical support of pregnancy, specialists from medical institutions provide psychological support to women who doubt the need to have a child.
Benefit amount
Many women are interested in the question: how many weeks is early pregnancy? Article 9 of Law No. 81-FZ of May 19, 1995 indicates 12 weeks.
Initially, the benefit amount was 300 rubles, but was indexed annually. In 2017, the amount of the benefit changed due to the adoption by the Government of the Russian Federation of a Resolution that indexed payments, benefits and compensation by 1.054.
Thus, in 2017 the benefit amount is set in the following amounts:
- January 2017 - 581 rubles 73 kopecks.
- February - December 2017 - 613 rubles 14 kopecks.
Subjects of the Russian Federation may establish regional benefits, which are paid in addition to the benefit, the amount of which is established by federal legislation.
Who is eligible to receive benefits?
A one-time benefit is assigned to women who register in the early stages of pregnancy:
- those who have entered into an employment contract, in respect of whom the employer makes contributions to the social insurance authorities of the Russian Federation;
- dismissed during the liquidation (termination of activities) of organizations and (or) individual entrepreneurs, the powers of notaries, the status of lawyers, other persons carrying out activities that are subject to registration or licensing), registered within 1 year before they were recognized as unemployed;
- students studying in educational institutions on a general form of education (paid or free);
- undergoing military service or service in various government agencies.
Procedure for obtaining benefits
Women can receive benefits at the place of registration and payment of maternity benefits. Accruals are made:
- the employer with whom the employment contract is concluded;
- social insurance authority;
- social protection authority;
- in an educational institution.
An employer for whom a woman works part-time is obliged to pay benefits if a certificate from another place of work is presented stating that it was not assigned or paid at another place of work.
When applying for benefits, a woman submits an application, drawn up in free form, addressed to the director of a legal entity or indicating the territorial body authorized to issue benefits.
In order for a benefit to be assigned, a woman provides a certificate from the medical institution where she is registered. There is no form of certificate approved by law; it is issued by a medical organization. The certificate is signed by the doctor and stamped by the medical organization.
If the certificate was submitted along with the documents provided to receive maternity benefits, payments are made simultaneously.
In a situation where a certificate is submitted after the appointment and payment of maternity benefits, benefits in connection with registration in the early stages of pregnancy are paid within 10 days from the date of receipt of the certificate by the employer (relevant body).
For women who were dismissed by the employer due to the liquidation (termination of activities) of an organization and (or) individual entrepreneur, benefits are assigned within 10 days from the date of receipt of documents and are paid by authorized bodies through postal organizations or credit institutions until the 26th day of the month following months of receiving all necessary documents and applications.
The law specifies that benefits are awarded if a woman applies for it within 6 months from the day the maternity leave expired.
Source: https://glavkniga.ru/situations/s505332
How to get benefits in early pregnancy
If a woman registers with a medical organization before the 12th week of pregnancy, she will receive the right to a one-time benefit for registration in the early stages of pregnancy.
photo from the site - http://ogastrite.ru/
Conditions for payment of benefits
Women who are registered with medical organizations in the early stages of pregnancy - up to 12 weeks - are entitled to benefits.
The basis for receiving benefits is a certificate from an antenatal clinic or other medical organization that has registered a pregnant woman.
Benefit amount
A one-time benefit for registration in the early stages of pregnancy is paid from the federal budget. This benefit is indexed annually.
In areas where regional coefficients are applied to wages, the amount of benefits is determined using these coefficients.
Payment at work
Let's look at how to get this benefit at work.
To pay benefits, you must provide a certificate from the antenatal clinic or other medical organization that registered the woman in the early stages of pregnancy.
If a certificate of registration in the early stages of pregnancy is submitted simultaneously with documents for maternity benefits, then the benefit is paid simultaneously with maternity benefits. If the certificate is submitted later, the benefit is paid no later than 10 days from the date of receipt of this certificate. Payment to the Social Insurance Fund
In some cases, a woman will have to apply to the Social Insurance Fund (SIF) herself for maternity payments. This:
- termination of activities by the employer on the day of application for benefits;
- impossibility of paying benefits by the employer due to insufficient money in his bank accounts
- inability to establish the location of the employer and his property, in the presence of a court decision establishing the fact of non-payment of benefits.
The following documents must be provided to the Social Insurance Fund at the place of registration of the employer:
- application for payment of benefits;
- a certificate from the antenatal clinic or other medical organization that registered the woman in the early stages of pregnancy (up to 12 weeks).
Payment by Social Security
If maternity benefits are paid by Social Security, then you can also receive benefits for registration in the early stages of pregnancy.
Documents to Social Security:
- application for benefits
- passport
- certificate of registration in the early stages of pregnancy.
Social Security assigns benefits no later than 10 days from the date of receipt of documents. The benefit is paid no later than the 26th day of the month following the month of admission
Original article on our website - https://setdoc.ru/beremennost/posobie-na-rannih-srokah/
Source: https://zen.yandex.ru/media/id/5a2e75fa5f49679c6590687a/5ad59ec457906abd9dec9f2b
One-time benefit for women registered in medical institutions in the early stages of pregnancy
The applicant has the right to file a complaint against decisions and (or) actions (inaction) of the authorized body, its officials, a division of the St. Petersburg state government institution “Multifunctional Center for the Provision of State and Municipal Services” (hereinafter referred to as the MFC), an employee of the MFC, as well as organizations performing the functions of providing public services, their employees in the provision of public services (hereinafter referred to as the complaint), as well as in pre-trial (extrajudicial) procedures, including in the following cases:
- violation of the application registration deadline;
- violation of the deadline for the provision of public services;
- requesting from the applicant documents not provided for by the regulatory legal acts of the Russian Federation for the provision of public services;
- refusal to provide a public service, if the grounds for refusal are not provided for by federal laws and other regulatory legal acts of the Russian Federation adopted in accordance with them;
- refusal to accept documents, the submission of which is provided for by regulatory legal acts of the Russian Federation for the provision of public services;
- requesting from the applicant, when providing a public service, a fee not provided for by the regulatory legal acts of the Russian Federation;
- refusal of the authorized body providing public services, its officials, the MFC, its employee, the organization performing the functions of providing public services, its employee, to correct typos and errors made by them in the documents issued as a result of the provision of public services, or violation of the established deadline for such corrections ;
- violation of the deadline or procedure for issuing documents based on the results of the provision of public services;
- suspension of the provision of a public service, unless the grounds for suspension are provided for by federal laws and other regulatory legal acts of the Russian Federation, laws and other regulatory legal acts of constituent entities of the Russian Federation, and municipal legal acts adopted in accordance with them.
Read also: Reducing child support at the birth of a second child: sample application
The subject of the complaint is a violation of the rights and legitimate interests of the applicant, illegal decisions and (or) actions (inaction) of the authorized body, its officials, the MFC, its employees, as well as organizations performing the functions of providing public services, their employees in the provision of public services, violation of the provisions of administrative regulations and other regulatory legal acts establishing requirements for the provision of public services.
The complaint is submitted in writing on paper, in electronic form to the authorized body, to the MFC or to the relevant government body (local government body) of a public legal entity that is the founder of the MFC (hereinafter referred to as the founder of the MFC), as well as to organizations carrying out functions for the provision of public services.
Complaints about decisions and actions (inaction) of the head of the authorized body are considered directly by the head of the authorized body.
Complaints about decisions and actions (inaction) of the MFC are submitted to the founder of the MFC or an official authorized to consider complaints by a regulatory legal act of a constituent entity of the Russian Federation.
Complaints about decisions and actions (inaction) of employees of organizations performing functions of providing public services are submitted to the heads of these organizations.
The complaint must contain:
- the name of the authorized body providing the public service, the MFC, the organization performing the functions of providing public services, the surname, first name, patronymic (if any) of their officials providing the public service, and (or) their managers, whose decisions and actions (inactions) appeal;
- last name, first name, patronymic (if any) of the applicant, information about the place of residence, as well as contact telephone number(s), email address(es) (if available) and postal address to which the response should be sent to the applicant;
- information about the appealed decisions and (or) actions (inaction) of the authorized body, an official of the authorized body, the MFC, its head and (or) employee, organizations performing the functions of providing public services, their managers and (or) employees;
- arguments on the basis of which the applicant does not agree with the decisions and (or) actions (inaction) of the authorized body, an official of the authorized body, the MFC, its manager and (or) employee, organizations performing the functions of providing public services, their managers and (or) ) workers.
- The applicant submits documents (if any) confirming his arguments, or copies thereof.
- The MFC ensures the transfer of the complaint to the authorized body in the manner and within the time frame established by the interaction agreement concluded between the MFC and the authorized body providing the public service, but no later than the working day following the day the complaint was received.
- Reception of complaints in writing is carried out by the authorized body at the place where the public service is provided (in the place where the applicant applied for the public service, the violation of the procedure for the provision of which is being appealed, or in the place where the applicant received the result of the specified public service or a refusal to provide the public service).
- The time for receiving complaints must coincide with the time for providing public services.
If a complaint is filed in person, the applicant presents an identification document; if the complaint is submitted through a representative of the applicant, a document confirming the authority of the representative to carry out actions on behalf of the applicant is also presented. If the complaint is sent by post, a certified copy of the document confirming the authority of the representative is sent.
A complaint can be submitted electronically by the applicant through the website of the authorized body, the Unified Portal, or the service portal.
When filing a complaint electronically, the documents specified in paragraph 106 of these Administrative Regulations may be presented in the form of an electronic document signed with an electronic signature, the type of which is provided for by the legislation of the Russian Federation. In this case, no identification document of the applicant is required.
The authorized body determines officials authorized to consider complaints, who ensure:
- reception and consideration of complaints;
- forwarding complaints to the body authorized to consider them.
Complaints about decisions and (or) actions (inaction) of an official of the authorized body are considered by the head of the authorized body or an official of the authorized body authorized to consider complaints. Complaints about decisions and (or) actions (inaction) of the head of an authorized body are considered by an official of the executive body of the constituent entity of the Russian Federation authorized to consider complaints.
If the complaint is filed by the applicant to a body whose competence does not include making a decision on the complaint, within 3 working days from the date of its registration, the said body forwards the complaint to the body authorized to consider it and informs the applicant in writing about the redirection of the complaint.
The authorized body provides:
- equipping complaint reception areas;
- informing applicants about the procedure for appealing decisions and (or) actions (inaction) of the authorized body, officials of the authorized body by posting information on stands in places where public services are provided, on the website of the authorized body, on the Unified portal, service portal;
- advising applicants on the procedure for appealing decisions and (or) actions (inaction) of the authorized body, officials of the authorized body in person, including by telephone, using the website of the authorized body;
- conclusion of agreements on interaction between the MFC and the authorized body in terms of the MFC receiving complaints and issuing the results of consideration of complaints to the applicant;
- generation and submission quarterly to the Federal Service for Labor and Employment of reports on complaints received and considered (including the number of satisfied and unsatisfied complaints).
- A complaint received by the authorized body, the MFC, the founder of the MFC, or organizations performing the functions of providing public services must be registered no later than one business day following the day of its receipt.
- The complaint is subject to consideration within 15 working days from the date of its registration, and in the case of an appeal against the refusal of the authorized body, the MFC, organizations performing the functions of providing public services, to accept documents from the applicant or to correct typos and errors, or in the case of an appeal against a violation of the established the period for such corrections is within 5 working days from the date of its registration.
- There are no grounds for suspending the consideration of the complaint.
- Based on the results of consideration of the complaint, one of the following decisions is made:
- satisfy the complaint, including in the form of canceling the decision, correcting typos and errors in documents issued as a result of the provision of public services, returning funds to the applicant, the collection of which is not provided for by the regulatory legal acts of the Russian Federation, regulatory legal acts of the constituent entities of the Russian Federation, municipal legal acts acts;
- refuse to satisfy the complaint.
If the complaint is satisfied, the authorized body, the MFC, organizations performing the functions of providing public services, take comprehensive measures to eliminate the identified violations, including issuing the result of the public service to the applicant no later than 5 working days from the date of the relevant decision, unless otherwise provided by law Russian Federation.
The complaint may be refused in the following cases:
- the presence of a court decision that has entered into legal force on a complaint about the same subject and on the same grounds;
- filing a complaint by a person whose powers have not been confirmed in the manner established by the legislation of the Russian Federation;
- existence of a decision on the complaint, adopted earlier in accordance with the requirements of the Rules for filing and consideration of complaints against decisions and actions (inaction) of federal executive authorities and their officials, federal civil servants, officials of state extra-budgetary funds of the Russian Federation, as well as state corporations that in accordance with federal law, are vested with the authority to provide public services in the established field of activity, and their officials, approved by Decree of the Government of the Russian Federation of August 16, 2012 No. 840, in relation to the same applicant and on the same subject of the complaint.
A complaint may be left unanswered in the following cases:
- the presence in the complaint of obscene or offensive language, threats to the life, health and property of the official, as well as members of his family;
- inability to read any part of the text of the complaint, last name, first name, patronymic (if any) and (or) postal address of the applicant indicated in the complaint.
The response based on the results of consideration of the complaint shall indicate:
- name of the body providing the public service that examined the complaint, position, surname, first name, patronymic (if any) of the official who made the decision on the complaint;
- number, date, place of decision-making, including information about the official whose decisions and (or) actions (inaction) are being appealed;
- surname, name, patronymic (if any) of the applicant;
- the grounds for making a decision on the complaint;
- the decision taken on the complaint;
- if the complaint is found to be justified, the deadline for eliminating the identified violations, including the deadline for providing the result of the public service;
- information on the procedure for appealing a decision taken on a complaint.
- If, during or as a result of consideration of a complaint, signs of an administrative offense or crime are established, an official of the authorized body, an employee of the MFC, an organization performing the functions of providing public services, authorized to consider complaints, immediately forward the available materials to the prosecutor's office.
- A reasoned response based on the results of consideration of the complaint is signed by the official authorized to consider the complaint and sent to the applicant in writing or, at the request of the applicant, in the form of an electronic document signed with the electronic signature of the official authorized to consider the complaint, the type of which is established by the legislation of the Russian Federation, no later than the next day after the day of making a decision based on the results of consideration of the complaint.
- The applicant has the right to appeal the decision taken on the complaint by sending it to the Federal Service for Labor and Employment.
- The applicant has the right to receive comprehensive information and documents necessary to substantiate and consider the complaint.
- Information about the procedure for filing and considering a complaint is posted on information boards at places where public services are provided, on the website of the authorized body, on the Unified Portal, the service portal, and can also be communicated to the applicant orally and (or) in writing.
- To obtain information about officials of the executive bodies of state power of St. Petersburg responsible for registering and considering complaints about violations of the procedure for providing public services, follow the link.
Source: https://gu.spb.ru/187905/mfcservice/
