Social workers caring for pensioners: how to apply, responsibilities

In our country, the state helps older people in the form of social workers.

How to register as a social worker to care for the elderly, who is entitled to assistance from the state, and in what cases can a pensioner be denied?

Who is eligible for a social worker to care for the elderly?

The following categories of the elderly population can count on the help of social workers:

• women over 55 years of age;
• men over 60 years of age.

In this case, the social worker is assigned to the person who lives in the apartment (house) by himself; he cannot take care of himself, move normally, and is deprived of the support of family, friends and relatives.

What should a social worker do to care for a pensioner?

Each social worker must clearly know his responsibilities to his elderly ward. So, he must:

1. Buy and deliver food, non-food products, and medicines to pensioners. One-time delivery rate is no more than 4 kg.
2. Cook, heat food, feed the patient if necessary.
3. Clean the pensioner’s apartment and, if necessary, help him with repairs.
4. Hand over items for washing, dry cleaning, and repairs.
5. Pay for utilities (fill out receipts, take meter readings).
6. Help write letters, buy newspapers, magazines, subscribe to newspapers.
7. Accompany a pensioner to a hospital, clinic, as well as to cultural events: to the theater, to an exhibition, etc.
8. Provide psychological support and talk with the pensioner.
9. Assist the ward in obtaining a voucher for sanatorium treatment.
10. Provide legal services, for example, help a pensioner with paperwork, assist in obtaining benefits, pensions and other payments.
11. Monitor the health of an elderly person, provide emergency first aid, perform basic medical procedures: dressings, measuring temperature, pressure, etc.

This is a list of guaranteed services that are provided by social assistance centers to pensioners free of charge.

If an elderly person needs help not included in this list (for example, a walk with a pensioner in the park, on a bench, going to a store for clothes, etc.), then the elderly person will have to pay the social worker, according to an agreement concluded with the organization in which that one works.

Each social worker is required to keep a special journal in which he enters all purchases, as well as services performed for the ward. He must keep all checks and receipts.

• This journal is subject to verification every month by the head of the department of the center for social assistance to the elderly.
• In order for a pensioner to be assigned a social worker, the elderly person should not have working children who live with him within the city where he lives.
• Also, this person should not be registered in a tuberculosis, psychiatric or drug treatment clinic.

The exact list of free services provided by social workers is established by legislative acts of a particular region.

Thus, in Moscow they build on the Law of Moscow No. 34 of 07/09/2008 “On social services for the population of the city of Moscow”.

Cost of services of social workers to care for pensioners

1. In 2020, social services for pensioners in Russia are provided free of charge or on a partial payment basis (if we are talking about additional services).
2. If a person turns for help to a non-state, but a private organization providing social services to the elderly population, then he will have to partially pay for the services, but only on the condition that his income is not less than 1.5 times the subsistence level in a particular region of the country.
3. For example, if the income of a ward is 10 thousand rubles per month, and the cost of living in the region is 9 thousand rubles, then such a pensioner should be provided with social assistance for free.
4. In each region, officials can set their own standards for providing social services to pensioners.

In some cities, even those pensioners whose pension is higher than the subsistence level receive the services of a social worker for free. We are talking about war veterans, honored cultural and artistic figures, honorary citizens of a city or country.

Social service employees come to the aid only of those people who ask them to do so.

Moreover, the request must be made in writing. An elderly person or his official representative must write an application to the social protection authorities (a sample application must be provided to the organization where he applied).

He must attach the following documents to the application:

1. Conclusion from the clinic about the absence of contraindications in the provision of social services.
2. Certificate from the Pension Fund about the amount of pension.
3. Certificate from the Housing Office about family composition.
4. Passport of the person applying (pensioner). If his legal representative applies, then he must present his passport.

Having accepted the application, a special commission is created that evaluates what assistance should be regularly provided to the pensioner.

• For example, you will need to go for groceries, medicine, help in cleaning the apartment, or also feed him, go out with him.
• The commission analyzes the situation in detail, draws up an individual program for the provision of social services, and draws up an inspection report on the client’s financial and living situation.
• In this document, the specialist enters the following information:

1. Last name, first name, patronymic of the pensioner.
2. His address, phone number.
3. Year of birth.
4. Category of the client, number of his pension certificate.
5. Pension amount.
6. Passport data.
7. Place of employment before the client retired. Disability.
8. Family composition, total income.
9. Housing and living conditions: satisfactory, unsatisfactory.
10. The presence of close relatives, their place of residence.
11. Expert opinion: does a pensioner need help from a social worker or not?

If, after examining the pensioner’s living conditions, the conclusion states that he needs outside help, then the social security authority enters into an agreement with the pensioner or his legal representative for the provision of services.

After this, he will be offered to conclude a contract for the provision of services. It is concluded from the date of signing and is valid until the end of the calendar year.

It is important to keep in mind that if neither party notified the other of the termination of the agreement, then the document is automatically renewed for another year.

The contract for the provision of social services at home must include the following information:

1. Date, contract number.
2. Full name of the contractor (organization that provides services), as well as the client (pensioner: his full name, date of birth, residential address, passport details).
3. The subject of the agreement is the acceptance of a client for service, the provision of social services in accordance with an individual plan.
4. Responsibilities of the parties to the contract. The client must be at home on the days agreed upon with the performer; communicate politely with the performer and treat him with respect; do not refuse previously agreed services, pay fees for additional services on time.
5. Under what conditions are services provided to a pensioner: free of charge, on partial payment or on full payment.
6. Responsibility of the parties to the contract. If the contractor does not comply with the terms of the contract or does not come to the rescue in a timely manner, then he is obliged to compensate the client for the damage caused. And the client, in turn, if he systematically violates the rules of behavior or refuses to pay for additional services, will be removed from social services.
7. Signatures of the parties to the agreement, date.

How often should a social worker visit an elderly person?

Each person has their own needs for care and assistance, which is why social workers work differently.

They can come 2-3 times a week or every day (except Saturdays and Sundays), depending on the degree of need of the elderly ward and his physical condition.

The frequency of visits, as well as the list of work that the social worker must perform, is prescribed in the contract.

Denial of social services for an elderly person

The legislation of the Russian Federation specifies situations in which social service authorities may refuse to provide their services to a pensioner:

• if the client abuses alcohol;
• if he has an active stage of tuberculosis;
• if the client has mental illness in the acute stage;
• if an elderly person has other serious illnesses for which he needs inpatient medical care.

Pensioners who live in a family with other relatives can also count on the help of a social worker, but on the condition that none of the family members are able to help their sick grandmother (grandfather).

For example, if relatives have severe, protracted illnesses or are disabled.

How to call a social worker for a pensioner?

What to do if an elderly person does not have the opportunity to come to a social service center on his own, for example, he is disabled? Then he needs to call this organization and ask a social worker to come to his home.

The social welfare authorities have a database, so they provide such assistance. The pensioner’s call is quickly responded to, and a social worker comes to his home, helps him write an application, and, if necessary, collects the necessary certificates.

Every single pensioner, in accordance with the indications and contraindications for social services, has the right to receive free care from social services.

Having drawn up an agreement for the provision of social services, the pensioner does not need to worry that medicines have not been purchased, lunch has not been prepared, and the apartment is not cleaned. All this falls on the shoulders of social workers.

To assign a specific social worker to a single pensioner, you need to submit an application to the social protection department, provide the necessary documents, and also sign an agreement for the provision of free, partially paid or paid services.

Source: http://semeinoe-pravo.net/sotsrabotnik-po-uhodu-za-pozhilymi-lyudmi/

What is the responsibility of a social worker to care for a pensioner: rights, number of visits and free care

The responsibilities of a social worker include purchasing groceries, medicines, their delivery, assistance with cleaning, accompaniment to various authorities, etc. Services may be provided free of charge or at a list price.

What responsibilities does a social worker perform in caring for a pensioner?

• Elderly people left alone can only hope for help from social services.
• Social workers care for the elderly, make it easier for them to manage their households, and provide other additional services.
• To obtain this type of support, pensioners should contact the social protection centers at their place of residence.

In what case is a social worker provided by the state for pensioners?

Women over 55 years of age and men over 60 years of age are entitled to receive help from social workers.

A social service employee is assigned to a citizen living alone. Who is unable to fully move and take care of himself. These are people deprived of the support of relatives and close friends.

Forms of official care for elderly people by social service workers

In Russia, the following forms of care for older people are established:

• full guardianship - assigned to disabled people with group 1, persons with serious illnesses, incompetent citizens;
• patronage – for people with disabilities;
• care for people over 80 years of age.

Responsibilities of a social worker for pensioners: what should he do?

Some elderly people need an assistant to be constantly nearby, others need a visit twice a week, and others need to call an employee to their home at certain times. The needs of older people vary, so social support is provided in different ways.

Who is supposed to look after

All social workers are required to take special courses. Medical education is preferred. They hire highly responsible people who treat retirees with respect. Experience in the social sphere is not particularly considered. Lonely old people are often helped by simple volunteers who have previously undergone training.

Social services check how staff cope in caring for older people. If a pensioner has a desire to change his social worker, they will accommodate him.

In accordance with Article No. 35 of the Civil Code of the Russian Federation, relatives and organizations can help and care for citizens whose capabilities are limited.

How often should a social worker visit an elderly person?

Social service workers care for people in different ways, so the visiting schedule is different. Social workers come 2 or 3 times a week or every day, except weekends. The frequency of visits depends on his physical condition and how much the elderly person needs them.

Cleaning and cooking, other assistance

Social workers can do the following:

• heat prepared food, peel vegetables, cut bread and sausages, boil a kettle, feed;
• assist in the repair and cleaning of the premises;
• deliver water, light the stove, help in purchasing firewood and coal;
• take clothes to a laundry, dry cleaning, or atelier;
• take meter readings, fill out receipts, visit the Management Company, pay fees.

Purchase of food and medicine by a social service worker

If necessary, an elderly citizen can agree in advance with a social worker and stipulate in the contract what time it is necessary to buy food, household goods, and medicines. If necessary, the assistant can order and bring hot lunches from nearby organizations.

Other types of services and assistance

Social workers help pensioners with:

• writing letters, subscribing, purchasing periodicals;
• ordering a social taxi;
• hospitalization, obtaining a voucher to a sanatorium, dental prosthetics, prosthetic and orthopedic services;
• computer literacy training;
• receiving benefits.

How to hire and register a social worker for a pensioner

First you need to call the organization and call a social worker at home. He will come on the appointed day and help you fill out the application correctly. To draw up a contract, the following information is required:

• from the clinic that there are no contraindications to receiving social services;
• with the Pension Fund about the amount of the pension;
• from the Criminal Code on the number of people living in the apartment.

After the application is accepted, a commission is assembled whose purpose is to assess what assistance the pensioner may need. Then an act is drawn up indicating in what conditions the applicant lives, and an individual program is created.

Terms of the agreement

The agreement between the elderly person and the social service is valid until the expiration of a year. Then it is extended if neither party has received notice of cancellation of the contract.

The document states that the ward must:

• do not leave the house on the days when the social worker arrives;
• speak politely to the assistant;
• do not interfere with the provision of services;
• Pay on time for additional types of support.

If the employee does not follow the terms of the contract and does not come to the pensioner on time, he is entitled to compensation for the damage caused.

How to correctly formalize and describe the responsibilities of a social worker to a pensioner

When drawing up an agreement, it is important to understand that additional services must be paid for.

It is better to immediately indicate in the contract the frequency of visits to the elderly person by the social worker. According to the norms, he should come 2 times a week; if help is needed more often, then a separate cost is prescribed for each extra visit.

When an elderly person requires specialized medical care, this should be indicated in the document. In this case, the ward will be assigned an employee with a medical education. If a pensioner cannot carry out hygiene procedures on his own, then this also needs to be stated in the contract.

What is social services care for a pensioner over 80 years of age?

The following services are provided to elderly people:

• hygiene care;
• taking medications;
• carrying out medical procedures;
• purchasing food and medicine;
• cooking;
• feeding;
• wet cleaning;
• accompaniment to the clinic.

Social support measures are provided at different levels. You can contact social workers for short-term services or ask to stay with an elderly person around the clock.

Private social care for the elderly

When hiring private social workers, elderly citizens and their relatives can confidently count on maximum attention and care.

When drawing up the contract, absolutely all the needs of the pensioner are taken into account. He himself chooses which services will be carried out and at what time.

A private assistant is always in touch and is ready to visit his client unscheduled or simply listen to him over the phone.

Cost of services

Free assistance is provided to people who are unable to care for themselves due to old age, illness, disability, lack of relatives, or low income.

For partial payment (up to 50%), social assistance is provided to a citizen living alone or a single married couple. The pension amount should not exceed 1.5 times the regional subsistence minimum.

If the income is sufficient, the elderly are charged the full cost for the provision of services, according to the tariffs established in the area of ​​​​residence. Once a month, the amount that the pensioner must contribute is calculated.

Is there any experience in caring for the elderly by social services?

Time spent caring for a person over 80 years of age is counted towards the total insurance period. But this requires work activity before or after this period.

The pension coefficient for one year of retirement corresponds to 1.8 points.

Recommendations and tips

Elderly people who are not single are provided with social services provided that it is impossible for relatives to provide assistance to them: the presence of disability, illness, remote residence, etc.

Elderly persons have the right to choose among social organizations the one that inspires more trust. A list of institutions is given to pensioners.

Monitoring the integrity of a social service employee is not difficult. Each of them is supposed to keep a journal. It reflects all services provided, and the ward also signs there.

Source: https://propravo.guru/opekunstvo-i-popechitelstvo/obyazannosti-sotsrabotnika-po-uhodu-za-pensionerom.html

Social worker for the care of elderly people, pensioners: how to apply in Moscow? Who should?

Elderly people do not always have relatives who are ready to take care of them. Meanwhile, such people often need constant care. They cannot do many things on their own. Social workers paid by the state take care of such citizens. You should figure out how you can register a social worker to care for a pensioner, and what his functions are.

Who is entitled to social assistance?

The list of citizens who are provided with free care is limited. The following categories can register as a social worker in Moscow, as in other localities in the country:

• women over 55 years of age;
• men over 60 years of age.

The citizen must live in the apartment or house himself. Social service employees care for people who do not have relatives who can provide them with normal living conditions (due to living in another city, having serious illnesses, etc.).

Functions of a social worker

The set of tasks that such an assistant must perform is clearly defined. It depends on regulatory documents adopted at the level of individual regions and cities. Among the main functions of a social worker caring for the elderly in, for example, the Moscow region, the following can be identified:

• regular visits, obtaining information about his current problems;
• purchase and delivery of food and non-food products, medicines (limit – no more than 4 kilograms of cargo at a time);
• cooking and heating food, if the pensioner cannot eat on his own - feeding him;
• handing over the ward’s belongings for cleaning or repair;
• assistance in writing letters, buying newspapers, magazines, and making subscriptions;
• escort to a hospital or clinic (but not to a sanatorium);
• psychological support (conversations, advice, etc.);
• monitoring health status, carrying out medical procedures (not requiring special knowledge), emergency assistance until the ambulance arrives;
• assistance in obtaining benefits, pensions and other payments;
• assistance in obtaining vouchers to sanatoriums and other health institutions;
• Payment of utility services;
• home assistance (cleaning, minor repairs);
• accompaniment to theaters, exhibitions and other similar events.

It should be taken into account that the purchase of goods, payment for housing and communal services, registration of subscriptions and other actions requiring financial investments occur at the expense of the pensioner, and not the person caring for him or the state.

All expenses are carefully recorded in a journal, which is checked every month by the authorized bodies.

An employee of a government agency retains every check and receipt received in the course of performing the tasks assigned to him.

Social workers may also provide additional services. For example, accompany a pensioner to a specific store or institution that is not related to the types of authorities indicated above. However, such actions will have to be paid for.

Price

There is no need to pay for a social worker to visit a pensioner. This is free help from government agencies. If a person wants to use additional services that are not included in the basic list of works, he will have to pay. The amount of payment is not established by law; it is determined by the terms of the contract.

Free assistance is provided by government agencies. Meanwhile, in the modern market, private enterprises also operate in this area.

Their employees look after the elderly, but with the condition of making regular payments.

The cost of visits by their employees depends on specific conditions (the condition of the pensioner, the frequency of visits, the amount of work that the specialist will perform, the specific company).

It must be remembered that in 2020, with an income of less than 1.5 times the subsistence minimum, the elderly are entitled to free assistance from the competent government authorities. The specific cost of living is set by local authorities and, accordingly, directly depends on the place of residence of the pensioner.

Procedure for registering as a social worker for a pensioner

Care for the elderly is carried out on the basis of a written application, which is submitted to the regional social care authority. It is advisable that the elderly person himself draw up the paper. It is recommended to request a sample document from the competent authority (you can fill it out directly at the regional social protection authority).

To apply for patronage (social), you need to collect a certain package of documents. It includes the following papers:

• certificates from the clinic indicating that the pensioner does not have diseases that pose a threat to the social worker;
• data on the amount of pension payments (certificate from the regional representative office of the Pension Fund of the Russian Federation);
• a certificate from the Housing Office indicating the composition of the family;
• passport.

A person acting as his representative can also hire a social worker for a pensioner. The latter has the right to bring the completed application to the government agency (in some cases, and draw it up independently), and can also collect all the necessary documents.

If the person in need does not have anyone who could submit an application in his place, it is permissible to call a social service worker to his home. The latter will come to the applicant, help him draw up a document, independently deliver the application to the competent authority and, if necessary, collect all the certificates.

Making a decision on the application

A special commission is convened to make decisions on applications from elderly citizens. It determines whether care is required and whether his situation meets the conditions that must be met for free social assistance. The commission members also decide what kind of work will have to be done and with what frequency.

In response to the application, the citizen will be able to receive an inspection report. This document is drawn up by the commission and includes:

• Full name, year of birth, current contact information;
• the pension certificate number of the person applying, the amount of payments he receives;
• passport details;
• information about the citizen’s jobs before retirement;
• family composition, income, presence or absence of disability;
• assessment of living conditions;
• residential addresses of close relatives (if any);
• decision of the commission to provide assistance or refusal.

For a pensioner, it is the last point that matters. If the commission has decided to appoint a social worker, the next step will be to draw up a contract.

Registration of the contract

If permission for patronage is received, an agreement is concluded. Its parties are a government agency and a pensioner. This is a written document that includes the following information:

• date of drawing up the contract and its number;
• information about the parties concluding the document (name of the specific social service department and full name of the pensioner);
• the subject of the agreement (this part indicates that the organization assumes responsibility for providing assistance);
• responsibilities of each party (the main types of work that the social worker will do are stated here);
• conditions of appointment (free or with partial payment);
• responsibility of each of the parties who signed the agreement (this paragraph indicates what punishment each party to the agreement will suffer in case of violation of its terms, up to monetary penalties and tearing of the document).

At the end of the document, signatures and the date of execution are affixed. Particular attention should be paid to the responsibilities of the parties. The social worker will only do what is specified in this paragraph. For all other activities, older people will have to pay extra.

The contract also stipulates the frequency of visits. This option depends on the needs of the senior citizen. If the latter needs daily care, the social worker will visit him every day (except weekends). In most cases, 2 to 3 visits per week are provided, sometimes more.

Is refusal possible?

A pensioner may be denied social security. This is possible in the following cases:

• he does not live in the premises himself or his close relatives live in his city;
• the commission will determine that the pensioner does not need social assistance;
• there is a drug or alcohol addiction;
• suffers from mental disorders in the acute stage;
• suffers from tuberculosis.

In the last three cases, the legislator protects the social worker, who may suffer from the inadequate actions of the pensioner. It is also necessary to take into account that assistance will not be prescribed if the pensioner is diagnosed with serious illnesses requiring hospital treatment.

Caring for pensioners living with their relatives is possible, but only if the latter are unable to help the person in need due to circumstances beyond their control (for example, due to the development of certain diseases, disability, old age).

Thus, senior citizens in need of assistance can receive it from the state. To do this, you need to contact the district social protection department, write an application and collect additional documents. After submitting all the papers, a special commission is assembled, whose employees make the final decision on the request received.

Source: https://jurist.lawyer/social/socrabotnik-po-uxodu-za-pozhilymi.html

Social workers for pensioners: who is eligible in 2020

With age, a person's ability to work and care for themselves decreases, and from a certain age they need care.

The situation may turn out to be such that the pensioner does not have relatives who could care for him. Then the legislation provides for the opportunity to use the services provided by social workers invited through social security for pensioners.

Who is eligible for a social worker to care for the elderly?

She considers applications received from persons of retirement age, that is, who are 55 years old for women and 60 years old for men.

The main condition for providing a social worker is the separate residence of the pensioner in need of help. That is, he must live alone at the specified address and at the same time need assistance.

The need to receive help is expressed in the inability to move independently, perform self-care, and provide vital needs.

The amount of income received by the person in need of help is also taken into account. Therefore, when applying to social security, you will need to provide a certificate of income.

Attention! When deciding whether to assign a social worker, the person’s health status is taken into account.

Exactly what duties a social worker must perform are determined based on an examination of the pensioner’s living conditions and the determination of the assistance that needs to be provided.

There is a list of guaranteed services that social workers provide to pensioners free of charge and additional duties provided by this assistant for a certain remuneration.

List of guaranteed services

Guaranteed services include:

• Visiting the pensioner regularly on set days in order to obtain information about his needs.
• Purchase and delivery of food and industrial goods, medicines.
• Cooking for a needy pensioner.
• Help with cleaning the house, handing over a pensioner’s belongings for repairs, dry cleaning, etc.
• Accompanying him to medical institutions - clinics, hospitals.
• Assistance in processing, sending and receiving correspondence, newspapers and magazines.
• Help with paying utility bills.
• Psychological support (conversations, advice).
• Assistance in obtaining benefits, vouchers to sanatoriums, and receiving a pension.
• Calling an ambulance and a doctor, and staying with the pensioner until they arrive.
• Assistance in calling a “social taxi”, escort to exhibitions, theaters, etc.

Attention! In this case, the cost of purchased goods and services is carried out at the expense of the pensioner. The social worker must keep a journal in which entries are regularly made about expenses incurred and attach relevant supporting documents.

This list includes:

• Washing at home both manually and using a washing machine.
• Ironing.
• A haircut.
• Help in the garden.
• Help with cleaning the yard.
• Washing windows, carpets, walls, ceilings
• Room renovation.
• Help in preparing firewood.
• Wellness services – massage, physiotherapy, etc.
• Cooking food from pensioner's products.

That is, additional services are all other services that are not included in the list of guaranteed services.

Cost of social worker services

If a pensioner’s income is higher than the level established by regulatory documents, then the provision of social worker services is usually carried out for an additional fee.

Each city develops its own price list for the cost of such services. Payment for services received can be made through a Sberbank branch or (if the pensioner is sedentary) through the social worker himself, with cash documents drawn up on the spot.

In addition, there is a list of additional services that are provided for a fee. This may include:

• Assistance in preparing documents;
• Haircut;
• Assistance in moving around the city;
• Window cleaning
• Etc.

Is it possible to receive free social assistance?

When submitting documents to hire a social worker, the pensioner must provide a certificate of pension amount.

Based on it, the citizen’s income and the need to pay for the services of a social worker are determined. So, if the pension amount does not exceed 1.5 times the regional subsistence minimum, then a social worker will be provided free of charge.

Attention! Rules for the provision of social assistance are regulated at the regional and municipal level. In some cities, regulations may provide for the provision of free social workers to pensioners with honorary titles - for example, cultural figures, honorary citizens of the city, etc.

• If a citizen needs to involve a social worker, he must contact the social protection authority at his place of residence.
• Also, the procedure for getting help from a state social worker for a pensioner includes an appeal, which must be in writing (application).
• You also need to attach a package of documents to it:

• A certificate from the clinic stating that the pensioner does not have any diseases that prevent the hiring of a social worker;
• Passport of the applicant or authorized representative;
• A certificate from the Pension Fund confirming the amount of the pension;
• Certificate from the housing department about family composition.

Having accepted the application, a special commission visits the pensioner, which analyzes the situation and determines the list of required services. For example, going for groceries, medicines, cleaning the room, etc.

Attention! If, based on the results of the commission’s work, it is determined that the pensioner needs outside help, an agreement on the provision of services is drawn up. It is concluded until the end of the year. If neither party plans to terminate it, the contract is automatically extended.

Refusal to provide a social worker when submitting documents may be:

• Providing an incomplete package of documents;
• Providing documents whose validity period has already expired, or uncertified erasures, additions, corrections, etc. have been made to the documents.
• Concealing certain information or providing false information;
• The presence of medical contraindications, including bacterial and viral diseases, alcoholism, tuberculosis, mental disorders, etc.

An existing contract with a social worker may be terminated for the following reasons:

• End of the period of provision of services in accordance with the program;
• Violation by a citizen of the terms of the contract;
• Violation of the rules of conduct for pensioners and disabled people developed by social protection authorities;
• Identification of medical contraindications in the process of providing services;
• Based on a court decision to terminate the contract;
• Conviction of the recipient of services to imprisonment.

Source: https://infportal.ru/lgoty/cotsialnye-rabotniki-dlya-pensionerov.html

Sample job description for a social worker in 2019-2020

A job description will help him understand what functions a social worker will perform. In government agencies, this document is mandatory, and the employee must be familiarized with it against signature. We will talk about the functions of the job description of a social worker and the principles of its preparation in the publication.

Sample job description for a social worker

1. For the position of social worker in an institution, a person with primary vocational education without work experience or with secondary education and work experience in this field of at least 3 years is accepted.
2. The employee must not have a criminal record and must also undergo medical examinations in the manner prescribed by law.
3. An employee is hired and dismissed from a position by ____________________ with appropriate orders.
4. An employee hired for this position reports directly to ____________.
5. When performing his work tasks, a social worker is guided by:
   • current legislation of the Russian Federation in the field of health and social services of the population;
   • Charter of the institution;
   • this document.
6. A social worker must have the following knowledge:
   • regulatory documentation on the organization of social services for the elderly and disabled at home;
   • the fundamentals of social policy, law and government, current labor and family legislation;
   • principles of housekeeping;
   • sanitary standards for caring for disabled and elderly people;
   • fundamentals of psychology of older people;
   • rules for providing first aid;
   • labor protection rules and requirements;
   • fire protection standards.
7. An employee hired for this position must also have high moral qualities, tactfulness, diligence, and a sense of responsibility.
8. If this employee is absent from the workplace (due to vacation or illness), his work tasks are taken over by another employee appointed by management. He acquires the rights of a social worker and bears similar responsibilities.

The social worker performs the following job functions:

1. Identifies disabled single citizens who live in a designated territory, who need social assistance, who are experiencing difficulties, and provides them with timely assistance.
2. Provides social medical services to disabled senior citizens and disabled people living in the territory assigned to him, as indicated in the visit schedule or as necessary.
3. Brings food, essential goods, and hot lunches to your home.
4. Helps lonely elderly people and disabled people with cooking.
5. Feeds his weakened charges.
6. Maintains living conditions that meet hygienic requirements: changing linen, helping with washing, taking out trash, cleaning.
7. Provides sanitary and hygienic assistance to its residents.
8. Helps to obtain the necessary medical care for elderly and disabled people in the assigned territory, accompanies those in need to the doctor.
9. Helps obtain vouchers for sanatorium-resort treatment, prostheses and other rehabilitation equipment.
10. Helps to heat the stove if necessary, deliver water, and assist in obtaining fuel for residents of private houses.
11. Helps carry out repairs in residential premises for disabled people and elderly citizens in need, harvest crops, and cultivate personal plots.
12. Provides moral support, helps in providing his charges with books, magazines, etc.
13. He delivers things to laundries, dry cleaners, and pays utilities for his clients.

3. Rights

The social worker has the right:

1. Represent the interests of recipients of social services (his ward citizens) in various institutions on behalf of management.
2. Require from recipients of social services the data and documents necessary for social services, in accordance with current legislation.
3. Offer management methods to improve the work of their department in the field of social services.
4. Familiarize yourself with the papers defining his rights and responsibilities for his position in the institution, as well as the organizational and technical conditions required to perform his work tasks.
5. Improve your skills and undergo training.
6. Have access to the materials of your personal file, evaluations of your work and other documentation before adding it to your personal file.
7. On guarantees established by the labor legislation of the Russian Federation.

4. Responsibility

An employee hired as a social worker bears the following responsibilities:

1. For poor performance or failure to perform their functions specified in this document - within the framework of the provisions of the current labor legislation of the Russian Federation.
2. For causing material damage - within the framework of the provisions of current civil and labor legislation of the Russian Federation.
3. For offenses that were committed in the course of work - within the framework of the provisions of the current administrative, civil and criminal legislation of the Russian Federation.

FILES
Download a sample job description for a social worker .doc

general information

The Social Security Service is a government agency, so the job description must be used, and renaming the position must not be allowed. To develop instructions, it is necessary to use the professional standard “Social Worker”, which was approved by Order of the Ministry of Labor dated November 18, 2013 No. 677n.

Important! There is also a social work specialist position. It is different from the position of a social worker.

The first works with all groups of the population, and the second only with single elderly people and disabled people.

A social work specialist is higher in the structure of the institution; higher qualifications are required to perform his job duties. There is no need to confuse these positions.

The document is compiled according to the structure that has developed over the years of practice in its use.

The paper must contain main sections and additional ones, which the employer can include in the text at will or as necessary.

The main ones include: “General provisions”, “Job responsibilities”, “Employee rights”, “Responsibility”. Secondary sections are such as: “Working conditions”, “Job evaluation”, “Relationships in the organization”.

Basic sections of the job description

Let's consider what needs to be indicated in the main sections of the document.

General provisions

This section notes what requirements are imposed on a social worker: education, experience, what knowledge and skills he should have. They also indicate what standards the employee will be guided by when performing his work.

A social worker must have certain character traits: communication skills, resistance to stress, honesty, responsiveness, because he works with older people and disabled people and deals with their money. The employee must also have good health and physical endurance. This can also be noted in this section.

Job responsibilities

Here are the job functions of a social worker. They must be indicated in full and as specifically as possible. The employee should not have any questions about his responsibilities after reading the job description.

These responsibilities must not conflict with the knowledge and skills outlined in the first section of the document.

Rights

To perform his tasks, the employee is endowed with a certain set of rights.

For this position, these will be standard rights to receive the necessary documentation and information, to make proposals to management to improve the work of the department, to receive guarantees from the state, to receive assistance from management and other employees in performing their work.

The social worker also has special rights, for example, to attract medical specialists to provide assistance to disabled people and elderly citizens living in the territory assigned to him.

Responsibility

This indicates the types of liability that can be applied to employees. For a social worker, this paragraph will contain only the types of offenses and types of responsibility for them. Each specific crime will be dealt with individually, so it makes no sense to list here all possible employee misconduct.

How to draw up a document

The final job description should look like this:

1. The name of the institution that employs the social worker and its details.
2. “Approved” stamp for the head of the institution. He must sign here to approve the document.
3. Title of the document.
4. The text of the job description with numbered provisions. Sections should also be numbered.
5. Signatures of the employee’s immediate supervisor and the employee himself. In addition, if the institution so requires, then those employees who took part in the development and approval of the document also sign: lawyers, personnel employees.

For social workers of different ranks, the documents will not be much different. Only the qualification requirements change. If an employee is promoted to a higher grade, he signs a new instruction.

Source: https://assistentus.ru/forma/dolzhnostnaya-instrukciya-socialnogo-rabotnika/